Returns and Refunds
The Botanical Distillery guarantee their goods will:
- Be of acceptable quality.
- Be fit for a particular purpose that you asked about.
- Match the description given in advertisements or sales brochures, or by the sales assistant.
- Match the sample or demonstration model.
- Be owned by the consumer, once purchased.
- Be a reasonable price
At The Botanical Distillery, we value your satisfaction. If you are not completely satisfied with your purchase, please return your merchandise within 7 days of the invoice date and we will swap your items and courier to you or offer you a credit note or refund of the goods bought. Shipping and handling charges are non-refundable.
Please contact us within 24hrs with your invoice number and contact details before returning any items.