Returns and Refunds

The Botanical Distillery guarantee their goods will:

  • Be of acceptable quality.
  • Be fit for a particular purpose that you asked about.
  • Match the description given in advertisements or sales brochures, or by the sales assistant.
  • Match the sample or demonstration model.
  • Be owned by the consumer, once purchased.
  • Be a reasonable price

At The Botanical Distillery, we value your satisfaction. If you are not completely satisfied with your purchase, please return your merchandise within 7 days of the invoice date and we will swap your items and courier to you or offer you a credit note or refund of the goods bought. Shipping and handling charges are non-refundable.

Please contact us within 24hrs with your invoice number and contact details before returning any items.